Support Center
Welcome to Await support! Here you'll find answers to common questions.
📱 How do I create a countdown?
Tap the + button in the top right corner, enter your event name, select a category and icon, choose the date, and tap Save.
🔔 How do notifications work?
Await sends you reminders 1 day before, 1 hour before, and at the moment of your event. Make sure notifications are enabled in Settings.
🎨 Can I change the app wallpaper?
Yes! Go to Settings and tap on Wallpaper to choose from our beautiful collection of backgrounds.
🌍 How do I change the language?
Go to Settings and tap on Language. We support English, Russian, Spanish, French, and German.
🗑️ How do I delete a countdown?
Swipe left on any countdown in the list and tap Delete, or open the event details and use the delete option.
📤 Can I share my countdowns?
Yes! Open any countdown and tap the Share button to share it with friends and family.
💾 Is my data backed up?
All your data is stored locally on your device. We recommend regular device backups through iCloud or iTunes.
Privacy Policy
Last Updated: December 2025
Your Privacy Matters
Await is designed with your privacy in mind. We believe your personal data belongs to you, and we've built our app to respect that principle.
Data We Collect
Await does NOT collect any personal data. All your countdowns, settings, and preferences are stored locally on your device. We don't have access to your events, dates, or any other information you enter into the app.
Local Storage
All data is stored locally on your device using Apple's secure storage systems. Your countdowns are never uploaded to external servers. If you use iCloud backup, your data is protected by Apple's encryption.
Notifications
Notifications are processed entirely on your device. We don't receive or store any notification data. You can enable or disable notifications at any time in the app Settings.
Third-Party Services
Await does not use any third-party analytics, tracking, or advertising services. We don't share your data with anyone.
No Advertising
Await does not display any advertisements and does not use advertising tracking technologies.
Data Deletion
Since all data is stored locally, you have complete control:
- Delete individual countdowns within the app
- Delete the app to remove all data completely
Children's Privacy
Await does not collect any personal information from anyone, including children under the age of 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated revision date.
Terms of Use
Last Updated: December 2025
Acceptance of Terms
By downloading, installing, or using Await, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use the app.
License
We grant you a limited, non-exclusive, non-transferable, revocable license to use Await for your personal, non-commercial purposes.
Permitted Use
You may use Await to:
- Create and manage personal countdown events
- Receive notifications about your events
- Customize the app appearance
- Share countdown information with others
Prohibited Use
You agree not to:
- Reverse engineer, decompile, or disassemble the app
- Use the app for any illegal purpose
- Attempt to gain unauthorized access to our systems
- Distribute or sell the app without authorization
Intellectual Property
All content, features, and functionality of Await, including but not limited to design, graphics, and code, are owned by us and protected by intellectual property laws.
Disclaimer of Warranties
Await is provided "as is" without warranties of any kind. We do not guarantee that the app will be error-free, uninterrupted, or meet your specific requirements.
Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of Await.
App Store Terms
Your use of Await is also subject to the Apple App Store Terms of Service.
Termination
We reserve the right to terminate or suspend your access to Await at any time, without notice, for conduct that we believe violates these Terms.
Changes to Terms
We reserve the right to modify these Terms at any time. Continued use of Await after changes constitutes acceptance of the new Terms.
Governing Law
These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.